The use of chatbots in marketing more than doubled during the pandemic, research has found. According to a new report from Hubspot, the findings are part of a wider trend in the use of automation in the industry.
The government has announced the launch of a new £375 million scheme to drive investment in the UK’s most high growth, innovative, and R&D intensive firms. The Future Fund will see the government co-invest with private investors to help scale-up innovations across UK industries including clean technology and life sciences.
Tech unicorn Gousto, which delivers recipe boxes in the UK, has announced that it is allowing employees to choose where they work. Employees will be able to choose where they prefer to work each day, whether it’s at home, in the office, or at a coffee shop.
NSO Group, the company behind spyware Pegasus, has firmly denied allegations that its software has been used to hack smartphones belonging to journalists, government officials, and human rights activists.
The UK government has said it holds the Chinese state responsible for a worldwide hack of Microsoft servers earlier this year. It said that it is joining likeminded partners to confirm its theory that China state-backed actors gained access to computer networks via Microsoft Exchange servers.
Zoom Video Communications has announced that it will buy intelligent cloud contact centre business Five9 for $14.7 billion. Five9 develops cloud-based contact centre software across a number of applications and channels to support the management of customer interactions.
The government has announced a change of law to extend football banning orders to those who are abusive in connection with football on social media. The prime minister called on technology companies to step up their response to tackling online abuse and provide data to police on racist trolling of England players.
The government has awarded three contracts worth £2 million to small business developing semi-autonomous reconnaissance and survey systems to help the military cross rivers, streams, and bogs.
Facebook is planning to invest over $1 billion in programmes that give creators new ways to earn money on its social media platforms by the end of next year. This investment will include new bonus programs that pay eligible creators for hitting certain milestones when they use the company’s creative and monetisation tools.
Instagram has owned up to a mistake in its technology that led to racist comments and emojis being left online after being identified as not obstructing its guidelines. This comes after England football players faced a barrage of racist abuse across a number of social media platforms following the team’s Euro 2020 final defeat over the weekend.
The UK LawTech sector is growing rapidly and could be accelerated further through cross-sector collaboration, according to new research. LawtechUK, a government-backed initiative within Tech Nation has today published a report on the future of UK legal and court services.
Just five per cent of UK citizens trust technology companies with their personal data, according to new research. MoneyTransfers.com analysed data from YouGov to establish which countries in the world most trust tech businesses with their data.
The UK 5G rollout has been held up by several landowners who are refusing to accept rent cuts in exchange for phone masts being built on their land, according to a report by Sky News. Lancashire-based Fox Lane Sports and Social Club is one of the landlords that has been offered about 10 per cent of its current rent but will not give permission to EE to install a 5G mast on its plot.
Deliveroo for Business, the corporate arm of the delivery platform, is launching two new tech services for post-pandemic hybrid-working. The company’s hybrid cloud canteen will enable businesses to offer their employees food on a pay-as-you-go basis, in the office and at home.
Prime minister Boris Johnson met with social media executives on Tuesday to discuss how to tackle abuse on their platforms following racist online attacks against football players from the England team.