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National Technology Whitepapers

Five trendsetters in CX Innovation

Optimising Supply Chain Performance with Unified Data

8 Surefire Ways to Improve Your Risk Management Program

Agile integration drives digital business for mid-market companies white paper

From Excel to Excellence: Turning Your Risk Data into Insights & Decisions

Innovation amongst disruption: Achieving fastest time to value within the supply chain

Best Practices For Common Cybersecurity Threats

IT Professionals Guide to creating data driven experiences

Enriching Human Connections

Business Users Guide to data driven CX

Scaling for success: How should consulting firms build their infrastructure to confidently grow their business?

Three supply chain problems you didn’t think could be fixed

Stop struggling with ERP integration

Building a Strong Business Case for GRC Automation

Risk Management as an Enabler to Strategic Success

OpenText named a leader in the 2022 Aspire CCM-CXM Leaderboard

The Future State of Omni-channel Customer Communications

The Critical Importance of Effective Communication in Coordinating a Police Response

UK&I Identity and Fraud Report

The 2022 SaaS CFO Guide to FinOps Efficiency

Simplify HR processes with centrally controlled and accessible digital employee files

Five9 Intelligent Virtual Agent Solution Guide

Harnessing the Natural Connection Between ESG and GRC

Solve the Six Biggest Data Storage Challenges - Ebook

HBR Briefing Paper: DataOps: Aligning Business Goals with Data Strategy

10 Steps to Achieve a Best Practice Regulatory Compliance Program (US)

10 Steps to Achieve a Best Practice Regulatory Compliance Programme (UK)

Unlocking Hacker Insights: Vulnerability Disclosure Program Best Practices

Embedding Security into Cloud DevOps on AWS

Business Intelligence for the C-suite: A New Vision for Operational Risk Management

How Snowflake's Data Clean Rooms Help Publishers and Marketers Improve Ad Effectiveness

Meet eInvoicing obligations in a rapidly changing world

Compliance archiving and legacy app de-commissioning for structured and unstructured information

GRC Implementation Survival Kit

Uncovering the Secrets of Success with Office 365

A Day in the Life of an HR Professional Understanding the Value of Connecting Documents to Processes

The Information Advantage: How to harness the power of your information

Delivering the continuous, connected customer journey

How Public Sector Organisations Can Rise to the Challenge of Secure Digital Transformation

Hybrid Cloud Enables Agile Content Management And Collaboration

Eight red flags that indicate you need a better risk management approach

Data maturity report: Leveraging data for digital transformation

Omnichannel communications: how technology is changing the face of customer engagement

Application Driven Cloud Optimization

The Recovery will be Digital. Is your Board ready?

Build a resilient cloud strategy

The Key to Successfully Integrating Your Planning and Risk Processes

Digital Transformation in Manufacturing

Why Dumping Spreadsheets Can Supercharge Your Business

7 Actions Businesses Need to Take Now

The Human Tendency to cut Corners

Towards a Paperless NHS

The Great Debate: One Integrated System vs. Siloed Applications

The Future is Here

STATE OF THE CFO ROLE

The Threat Intelligence Handbook

Working from home? Leave it to NEVA

How to Get Real Value from AI in Analytics

Embracing The Hybrid Cloud

ELIMINATE SPREADSHEETS

Key considerations supply chain webfocus

Autonomous Supply Chain

Bringing Teams to the table – Adding value by integrating Microsoft Teams with business applications

A decade ago, the idea of digital collaboration started and ended with sending documents over email. Some organisations would have portals for sharing content or simplistic IM apps, but the ways that we communicated online were still largely primitive.

Automating CX: How are businesses using AI to meet customer expectations?

Virtual agents are set to supplant the traditional chatbot and their use cases are evolving at pace, with many organisations deploying new AI technologies to meet rising customer demand for self-service and real-time interactions.

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