HMRC saw the number of chatbot interactions jump from under 200,000 before the pandemic, to almost 2.5 million in 2021. The numbers, obtained via a Freedom of Information request by a Parliament Street think tank, increased by 1,150 per cent in the space of a year.
Greater Manchester Police and Blackberry, Vodafone Business UK, and Asda and AND Digital were among the winners to take home trophies at The National Technology Awards last night.
The Information Commissioner’s Office (ICO) has fined facial recognition database Clearview AI £7.5 million for using images of people in the UK that were collected from the web and social media.
App-based insomnia treatment ‘Sleepio’ could save the NHS money and reduce prescriptions for sleeping pills, a health public body has said. The National Institute for Health and Care Excellence (NICE) has recommended the app as an effective alternative for sleeping pills like zolpidem and zopiclone, which can be addictive.
Sainsbury’s has expanded its existing relationship Deliveroo, announcing that a further 65 stores will be available on the delivery app. The new locations are: Winchester; Marlow; Barking; Loughborough; Watford; and Lancaster.