63% of UK public ‘would use digital services’ to access healthcare

More than half of the UK public – 63 per cent – would use digital services to access healthcare, according to research by Utimaco.

But the study found that only 46 per cent consider the information they send to their providers to be secure.

The survey also revealed that 70 per cent of the public worry to some level about the security of their data when sensitive health records are stored digitally.

“The results show us that the UK public is enthusiastic about the possibilities of digital technology, but they are still wary of the security implications of digitalisation,” said Ansgar Steden, chief revenue officer, Utimaco. “This seems to be far less of a problem in the case of the NHS, where the pride the British people have in it as an institution has translated to trust in its cybersecurity.

“If the British government wants to modernise the NHS through digitalisation, then this survey shows that it should have the backing of the majority of the public.”

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