Lack of tech integration ‘holding firms back during lockdown’

Nearly half (43 per cent) of senior IT decision-makers say a lack of integration between their organisation’s technology systems has negatively affected their team’s performance during lockdown.

A survey of more than 500 UK decision-makers by software and services solutions provider Advanced found that just 30 per cent of respondents have been using team collaboration software at a time when people have had to work remotely.

The result suggested that despite the apparent explosion in the use of tools like Microsoft Teams, Zoom and Slack as companies accelerate digital transformation, many employees continue to rely on traditional forms of communication like email.

Nearly half (45 per cent) said a lack of integration has held their organisation back from successful digital transformation during lockdown.

However, despite the relatively low uptake of collaboration platforms amongst the companies surveyed, more than half (57 per cent) of organisations said they now have a cloud strategy in place - up from 49 per cent last year - suggesting that organisations are speeding up their transition to cloud storage and data management.

Systems integration and fragmented data sharing was also flagged as an issue, with just 28 per cent of respondents stating that all of their software packages integrate with each other.

Gordon Wilson, chief executive at Advanced, said: “Our report suggests that teams have been working more independently and operating in silos, at the expense of improving efficiencies.

"This lack of collaboration and integration also makes it near impossible for leaders to look at the business as a whole and plan ahead for a world post Covid-19 - quite simply, it tells us there are serious business lessons to be learned from this crisis.”

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