Deliveroo partners with Neighbourhood Watch on rider training

Deliveroo has partnered with Neighbourhood Watch to offer riders training to keep communities safe across the UK.

The optional training will include: rider vehicle safety, spotting the signs of street harassment and women’s safety, spotting the signs of domestic abuse, handling confrontation and bystander training, spotting the signs of modern slavery, human trafficking, and drug dealing.

The partnership will also provide Deliveroo riders with safety and awareness online training via specially created video training and animations.

Neighbourhood Watch research shows that two-thirds of new Neighbourhood Watch members joined the organisation as they are concerned about community safety with one in three UK adults a victim of neighbourhood crime.

Research from ‘Together’ a coalition of neighbourhood organisations found that 73 per cent of members would like society to be closer post-pandemic.

The idea of a partnership between Deliveroo and Neighbourhood Watch was developed when a rider became a Neighbourhood Watch coordinator and wanted to share his positive experience.
It is also based on conversations with riders, including a recent focus group organised by Deliveroo with women riders.

"At Deliveroo, we want to support the communities in which we operate and use our platform for good. We don’t just want to be seen in our communities; we want to be part of them,” said Will Shu, chief executive, founder of Deliveroo. “That is why we have partnered with Neighbourhood Watch to help riders keep people safe, with a particular focus on female safety.

Shu added: “Riders have carried out a vital role during the pandemic and are well placed to build on this experience to spot any concerns in the neighbourhoods in which they work and live.”

John Hayward-Cripps, the chief executive of Neighbourhood Watch, said: “We are delighted to partner with Deliveroo. Both Neighbourhood Watch volunteers and Deliveroo riders have played vital roles during the pandemic, and we look forward to working together to help keep communities safe.”

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