Colliers rebuilds deal management system with OutSystems

Colliers International has used the OutSystems low-code development platform to rebuild its deal management system and is spinning off new applications to speed up transaction flows and streamline monthly reporting.

The property services and investment management firm went live with a customised system called Our Deals in October, modernising a deal-tracking program that had been updated many times over the years to incorporate organisational changes and country-specific requirements.

Colliers said that it turned to low-code app development because it provided the ability to deliver custom applications faster and at lower costs than revising an off-the-shelf system.

The Our Deals system serves brokers, client project coordinators, deal administrators and various other finance roles – processing deals from registration to invoicing to the payment of broker commissions, serving as the repository for all deal documentation.

Colliers also found time to deliver six other applications using the OutSystems platform, including a commission calculation app that has shortened processes that used to take two days down to 20 minutes. Another app has streamlined Colliers’ end-of-month closings across 100 legal entities and 600 departments.

“Our business depends on our ability to process complicated deals for a wide variety of business interests. We are leaders in the industry and expect our technology to be on the same level,” said Mihai Strusievici, global vice president of IT for Colliers. “After considering buy and commercial off the shelf options, we decided to rebuild what we had from scratch to create a solution that met our requirements exactly.”

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