Zoom has announced the launch of a new generative AI (GenAI) digital assistant.

Zoom users that already pay for services will have access to the new assistant, which will be available across Meetings, Team Chat, Phone, Email, and Whiteboard.

Zoom AI Companion lets users watch recordings faster through highlights and "smart chapters", as well as review summaries and next steps so they can catch up on missed meetings.

In Zoom Team Chat, the new tool will allow users to draft messages based on the context of a chat thread, while Zoom Mail users can gain access to draft email suggestions.

Zoom Whiteboard users will also have help generating and categorising ideas, while a feature set to launch next year will let users take whiteboard content to generate images and populate templates.

The company also plans to launch a feature in spring 2024 that will let users interact with the assistant through a conversational interface.

Zoom says that the assistant will be able to understand the context of questions and support users with their content across prior meetings, chats, and select connected third-party apps, even "initiating actions on their behalf".

“We are transcending the hype in generative AI by delivering tangible products and disrupting the industry’s pricing model, making it easy for businesses and people like you and me to leverage generative AI’s full benefits in our day-to-day work,” said Smita Hashim, chief product officer at Zoom. “We were founded on doing what’s right for our customers, and we firmly believe that offering Zoom AI Companion at no additional cost to our paid Zoom user accounts delivers tremendous value as we all navigate the challenges facing us today.”

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