Thousands of T-Mobile customers across the United States reported problems accessing the network on Monday evening after the telecoms provider suffered an outage.

The mobile network provider said that it was aware of the issue and services are now operating at ‘near normal’ levels.

In a tweet, the company attributed the outage to a third-party fibre interruption issue that has intermittently impacted some voice, messaging and data services in several areas.

According to DownDetector, which monitors website outages, over 80,000 users had reported problems and were unable to place calls or access the internet.

National Technology News has approached T-Mobile for comment.

The outage coincided with Neville Ray, T-Mobile's president of technology, announcing that he would retire in autumn 2023 after 23 years with the company.

The current executive vice president and chief network officer Ulf Ewaldsson will take on the role after Ray’s departure. He joins T-Mobile from Ericsson, where he has worked for 27 years.

Commenting on the news Mike Sievert, chief executive of T-Mobile, said: “There are so many things Neville has contributed to this company but one of the most important has been his commitment to building the best, most effective Technology team in this industry that will continue to deliver for our future.”

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