Humanitarian data: Is data the secret ingredient in crisis situations?
Unfortunately, resources are limited even in times of crisis. Many humanitarian aid budgets have either been slashed or are under pressure from governments the world over, and in the context of post-pandemic austerity demand for funding certainly outstrips supply.
Limited supplies, vaccines, and skilled personnel mean that modern humanitarian responses rely on data to make sure they are allocating scarce resources in exactly the right place, to the people who most need them.
These data-based responses must evolve and adapt in real-time as situations can rapidly shift and evolve practically overnight, not to mention the fact that many of the worst impacted areas are under connected, under mapped, or remote.
To discuss these issues as well as some possible solutions, Will McCurdy, content editor of National Technology News, was joined by Hannah Ker and Alan Mills from geospatial charity MapAction.
Bringing Teams to the table – Adding value by integrating Microsoft Teams with business applications
A decade ago, the idea of digital collaboration started and ended with sending documents over email. Some organisations would have portals for sharing content or simplistic IM apps, but the ways that we communicated online were still largely primitive.
Automating CX: How are businesses using AI to meet customer expectations?
Virtual agents are set to supplant the traditional chatbot and their use cases are evolving at pace, with many organisations deploying new AI technologies to meet rising customer demand for self-service and real-time interactions.