Instagram resolves outage as Facebook faces fine

Instagram is back online after the social network’s services went down worldwide this morning, just days after it appointed a new chief executive officer.

Millions of users were prevented from posting pictures of their breakfast and morning workout routines on Wednesday during the outage, which lasted for around an hour from 8am.

Cities including London, San Francisco and Singapore were affected by the incident, which left users with a “couldn’t refresh feed” message against a blank screen when they opened the app.

The app has an estimated one billion users worldwide, some of whom took to Twitter to alert others in comic fashion to the impact of the outage under the hashtag #Instagramdown.

The social media account of Queensland police force in Australia tweeted: “Instagram being down is not a police matter. You can post photos of food again soon enough #NoFilter #InstagramDown.”

The incident will make for an interesting first week for Adam Mosseri, a ten-year veteran of parent company Facebook, who was named as the company’s chief executive yesterday.

His promotion to the role was announced after the sudden departure of the app’s co-founders Kevin Systrom and Mike Krieger last week.

Facebook is also reeling from a cyberattack last week which potentially left 90 million user accounts exposed worldwide.

The UK’s Information Commissioner (ICO) said it would be making enquiries with Facebook last week after the company announced on Friday that it had identified 50 million accounts involved in the breach and a further 40 million that could have been left exposed as a result of vulnerabilities in Facebook’s code.

Today, Ireland’s data protection office said it had announced an investigation into the breach, which could make use of the EU’s General Data Protection Regulations (GDPR) to levy a fine of up to four per cent of the firm’s annual global turnover, equivalent to £1.25 billion.

It has not yet been established whether Facebook-linked user accounts on apps including Spotify, Air BnB and Tinder, which require Facebook login details, have been affected. Facebook has said it is working to identify the source and extent of the breach.

    Share Story:

Recent Stories


The future-ready CFO: Driving strategic growth and innovation
This National Technology News webinar sponsored by Sage will explore how CFOs can leverage their unique blend of financial acumen, technological savvy, and strategic mindset to foster cross-functional collaboration and shape overall company direction. Attendees will gain insights into breaking down operational silos, aligning goals across departments like IT, operations, HR, and marketing, and utilising technology to enable real-time data sharing and visibility.

The corporate roadmap to payment excellence: Keeping pace with emerging trends to maximise growth opportunities
In today's rapidly evolving finance and accounting landscape, one of the biggest challenges organisations face is attracting and retaining top talent. As automation and AI revolutionise the profession, finance teams require new skillsets centred on analysis, collaboration, and strategic thinking to drive sustainable competitive advantage.