BT partners TP ICAP for remote working platform

BT has announced a seven-year contract with financial market infrastructure provider TP ICAP.

The contract will provide its 700-strong broker team in London with a secure platform and set of applications featuring remote working capabilities, strengthening its execution services across voice trading venues.

BT Trading is a unified communications and collaboration (UCC) platform engineered specifically for the high-performance real-time trading, regulatory and security needs of global capital markets.

It can be accessed by brokers working remotely and is integrated with unified communications platforms from Microsoft and Cisco. It includes a suite of applications and devices supported by systems either hosted by customers in their own data centres, by BT, or in the public cloud.

TP ICAP should also get decreasing broking operations expenditure by reducing the real estate needed for technology infrastructure and disaster recovery sites.

BT is also deploying its BT Trading soft turret app, which replicates on a mobile device or PC the hardware turrets, also known as dealer boards, used by brokers on trading floors. This will enhance business resilience by ensuring brokers can communicate with customers and have access to markets just as if they were in the office.

To help customers meet their compliance obligations for service availability and call recording, BT Trading automation assures the operational functionality of voice recording and verifies enforcement of recording policies. As a safeguard, if there is a problem with the recording service, affected users are automatically logged off so unrecorded trades cannot take place.

Martin Ryan, group chief operating officer of TP ICAP, said: “BT’s knowledge of voice and collaboration technology complements our wider ambitions to improve the efficiency of our client-facing services.”

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