COVID-19 'fast-tracking digital transformation' in UK business

The Coronavirus has accelerated the rate of digital transformation taking place within UK businesses, according to research from Studio Graphene.

The London-based tech developer commissioned an independent survey among over 500 decision-makers within UK businesses, finding that half said their company has been incentivised by the pandemic to improve digital infrastructure.

According to 45 per cent of businesses, the onset of COVID-19 has resulted in the most radical digital transformation in their history.

Since the start of the lockdown in March, half of businesses have adopted new tech solutions that they were previously hesitant or reluctant to use. Almost two-thirds (64 per cent) said the crisis has encouraged their business to explore and deploy digital solutions much faster than they would have otherwise.

The survey found that 47 per cent have successfully migrated their offering from in-person to online; 39 per cent have invested in a new area of technology that they had never used before; and 22 per cent have launched a new app.

Almost half (48 per cent) of decision-makers said the pandemic has exposed how outdated their business was in the use of technology, with 45 per cent admitting that their risk-averse company culture has typically made it difficult to innovate and embrace new ideas.

Ritam Gandhi, founder and director of Studio Graphene, said: “They say necessity is the mother of invention, and the pandemic is evidence of that, so while COVID-19 has put unprecedented strain on businesses, it has also been key to fast-tracking digital innovation across the private sector.

“This accelerated digital transformation offers a positive outlook for the future – armed with technology, businesses will now be much better-placed to adapt to any unforeseen challenges that may come their way.”

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