Infosys and Anthropic strike deal to build AI agents for regulated industries

Infosys and Anthropic announced on Tuesday a collaboration to develop custom artificial intelligence agents for clients in telecommunications, financial services, manufacturing, and software development, marking Anthropic's deepening push into enterprise markets in India and beyond.

The partnership will integrate Anthropic's Claude models, including Claude Code, with Infosys's AI platform Topaz, which combines generative and agentic AI tools. Together the companies will build agents capable of independently handling multi-step tasks such as processing insurance claims, generating and testing code, and managing compliance reviews, according to a statement from Infosys.

Dario Amodei, chief executive and co-founder of Anthropic, said that closing the gap between a working AI demo and a functioning system in a regulated industry requires deep sector knowledge. "Infosys has exactly that kind of expertise across important industries: telecom, financial services, and manufacturing. Their developers are already using Claude Code to accelerate their work and to create AI agents for industries that demand precision, compliance, and deep domain knowledge," he said.

In telecommunications, Infosys said AI agents will help carriers modernise network operations, simplify customer lifecycle management, and improve service delivery. In financial services, the agents will target faster risk detection, automated compliance reporting, and personalised customer interactions including tailored financial advice based on a client's full account history and prevailing market conditions.

Salil Parekh, chief executive officer of Infosys, framed the deal in expansive terms. "From modernising financial services with intelligent risk management and compliance, to enabling engineering businesses to lead with AI-driven design and manufacturing, the goal is to leverage the joint expertise of Infosys and Anthropic to accelerate AI value realisation for global enterprises," Parekh said.

India forms an important part of Anthropic's commercial strategy. The company said India is the second-largest market for Claude.ai and that nearly half of Claude usage in the country involves building applications, modernising systems, and shipping production software. The Wall Street Journal reported that Infosys shares rose 2.8 per cent in India on Tuesday, a rebound after the stock had fallen 17 per cent in the preceding weeks on concerns about AI-related industry disruption, while Bloomberg put the day's gain at 4.8 per cent, against a 0.3 per cent rise in the broader NSE Nifty index.

Bloomberg noted that Anthropic has separately embedded its AI coding agent within Air India and Cognizant Technology Solutions as part of its expanded presence in India. Infosys is among the first partners in that push, which coincides with one of the world's largest AI summits, convened as Prime Minister Narendra Modi seeks to position the country as a hub for frontier AI development.



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