Gorillas to digitise HR management

On-demand delivery business Gorillas is digitally transforming its HR management strategy with a new partnership.

The company is using technology from Workday Human Capital Management to roll out the digitalisation plans.

Gorillas, which operates across the US and nine countries in Europe, has grown the number of employees from zero to over 14,000 in less than two years.

The growth has pushed the Gorillas to focus on its people and “professionalising and scaling up the HR infrastructure”.

“Workday will play a significant role in enabling the next several phases of growth for Gorillas,” said Deena Fox, global chief people officer at Gorillas. “It will be a key element in our global people strategy, allowing us to enhance our talent experience, provide more transparency, process harmonisation, and access to data in real-time.

“With the new platform, we will be able to further strengthen our core HR infrastructure, better engage with our workforce digitally, and provide a stronger employee experience.”

The technology, which automates a number of processes, enables employees to access relevant information and complete tasks.

"The pandemic has clearly shown how important it is for companies to be guided by their values and to seek dialogue with their workforce,” said Laurent Homeyer, retail and hospitality industry advisor EMEA and APJ, Workday. “Employee engagement is now an important pillar for the long-term success of a company.

“By providing its employees with a technological platform through which they can collaborate and share, develop their skills and incorporate their needs into work processes, Gorillas will be able to engage them as a major force for business growth and continue to write the success story.”

    Share Story:

Recent Stories


Bringing Teams to the table – Adding value by integrating Microsoft Teams with business applications
A decade ago, the idea of digital collaboration started and ended with sending documents over email. Some organisations would have portals for sharing content or simplistic IM apps, but the ways that we communicated online were still largely primitive.

Automating CX: How are businesses using AI to meet customer expectations?
Virtual agents are set to supplant the traditional chatbot and their use cases are evolving at pace, with many organisations deploying new AI technologies to meet rising customer demand for self-service and real-time interactions.