Enterprises suffer more outages despite increased IT spending

Half of enterprises in EMEA have suffered an increase in outages since the pandemic hit the West last March, according to research, despite increased spending on IT security and automation.

IT monitoring firm LogicMonitor questioned 600 global IT leaders - with 200 of them in EMEA - and over three-quarters of them overall “feel their input and importance within the boardroom has increased in the last 12 months”.

The vast majority of EMEA enterprises (93 per cent) have seen some level of convergence between traditional IT operations and administration teams and development teams in the last 12 months.

And 91 per cent of those respondents credit COVID-19 with accelerating this convergence, with the aim of improving operations overall.

Daniela Streng, vice president and general manager for EMEA at LogicMonitor, said: "Observability is all about gaining full visibility into the health, performance and availability of an organisation’s IT stack.

She added: “Companies who achieve unified observability will find it far easier to complete their digital transformation initiatives and succeed in today’s digital economy.”

But although three-quarters of EMEA IT leaders “substantially increased” their investments in data security, and two-thirds increased their investments in cloud services and IT automation, outages have increased.

The increase in remote working and migrations to the cloud, mobile computing and the Internet of Things are said to be contributing to widespread downtime.

Half (50 per cent) of EMEA IT leaders said they had seen an increase in IT downtime as a result of the pandemic since March 2020, compared to 57 per cent in North America and 48 per cent in APAC.

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