Aberdeen first Scottish council to partner Microsoft Cloud

Aberdeen City Council is the first Scottish local authority to partner with Microsoft’s Cloud Navigator Plan as it carries out a digital transformation of its services.

Announcing the next step in its collaboration with Microsoft, Aberdeen City Council said its Cloud Navigator plan would “fundamentally change” the way it delivers services to more than 200,000 people, whilst driving efficiencies.

The programme will involve upgrading the city council’s systems using artificial intelligence and cloud storage technologies provided by Microsoft Azure.

A statement released by the council said Artificial Intelligence (AI) powered programs will help the council engage better with customers, freeing up staff to spend time on more critical issues that affect the community.

Councillor Douglas Lumsden, Co-leader of the Council, said: “Our exciting collaboration with Microsoft underlines Aberdeen City Council’s commitment to digital transformation and embracing leading edge technology. The introduction of the first Cloud Navigator programme in a Scottish local authority demonstrates the innovation underpinning a radical change in the way we do our business as a council

    Share Story:

Recent Stories


Bringing Teams to the table – Adding value by integrating Microsoft Teams with business applications
A decade ago, the idea of digital collaboration started and ended with sending documents over email. Some organisations would have portals for sharing content or simplistic IM apps, but the ways that we communicated online were still largely primitive.

Automating CX: How are businesses using AI to meet customer expectations?
Virtual agents are set to supplant the traditional chatbot and their use cases are evolving at pace, with many organisations deploying new AI technologies to meet rising customer demand for self-service and real-time interactions.