The New Era of Omnichannel Experiences

In this increasingly omnichannel world, it’s those companies that can seamlessly merge online and offline to improve the customer journey that will win out. This webinar looked at the importance of data to better target communications and create personal experiences, as well as the value of artificial intelligence in the future of marketing.

OpenText Vice President for Omnichannel and Internet of Things Experience Nali Giliana’s presentation and Q&A will have you ready for what’s next in this new era of customer communication.

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