New ‘single click’ button will flag scams to cyber experts

The National Cyber Security Centre (NCSC) has introduced a new button that enables companies to flag scam emails with a single click.

By clicking the new button, employees will report potential scams directly to the NCSC’s Suspicious Email Reporting Service (SERS) as well as their business’ IT team.

The automated NCSC service will process emails and take down previously unseen malicious content where found.

The new reporting tool can be added to organisations’ Microsoft Office 365 accounts.

Since its launch in April 2020, SERS has received over 6,500,000 reports from the public – resulting in the removal of more than 97,000 scam URLs.

This July, it took just four hours on average to remove malicious URLs in phishing emails reported to the SERS.

“Opportunistic scams during the pandemic have demonstrated how cyber criminals constantly find new ways to target us,” said NCSC technical director, Dr Ian Levy. “The good news is that you can help protect your workplace by forwarding suspected scam emails to the Suspicious Email Reporting Service from your work email account at the click of a button.”

Levy added: “This simple technical innovation could enable millions more people to join our mission to stop scam emails from ever reaching UK inboxes.”

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