Metaverse consultancy for retailers to be launched in UK

Harper Dennis Hobbs (HDH) has announced plans to become what it describes as “the first strategic retail consultant in the UK” for companies looking to expand into the metaverse.

The consultancy plans to open a new arm in its retail division that will focus on how retailers can operate in the third generation of the internet – widely known as Web 3.0.

A number of high-profile retailers, including Nike, P&G, boohoo, and Vans have publicised their move into the metaverse over the past few months.

"The pandemic has played a role in encouraging retailers to embrace change and look to adopt new methods for growing sales and brand awareness,” said James Ebel, chief executive of HDH. “This has led to many more retailers considering creating a presence in the metaverse and there are even some ‘early adopters’.

“As retail consultants, traditionally our services have come in the form of securing physical locations for retailers. However, ingrained within that is our understanding of what works for a brand, its strategy and its products and how a particular location can best help the brand achieve its growth targets."

    Share Story:

Recent Stories


Bringing Teams to the table – Adding value by integrating Microsoft Teams with business applications
A decade ago, the idea of digital collaboration started and ended with sending documents over email. Some organisations would have portals for sharing content or simplistic IM apps, but the ways that we communicated online were still largely primitive.

Automating CX: How are businesses using AI to meet customer expectations?
Virtual agents are set to supplant the traditional chatbot and their use cases are evolving at pace, with many organisations deploying new AI technologies to meet rising customer demand for self-service and real-time interactions.