Internet outage hits high-profile websites

A number of high-profile websites, including those of several banks and gaming platforms, were hit by an internet outage on Thursday.

Airbnb, the PlayStation Network, Steam, British Airways, Barclays, HSBC, TSB, the Bank of Scotland, Tesco Bank and Sainsbury’s Bank were all impacted by the temporary outage.

Content delivery company Akamai Technologies said that the glitch was caused by a bug in its system.

“At 15:46 UTC today, a software configuration update triggered a bug in the DNS system, the system that directs browsers to websites,” Akamai told National Technology News in a statement. “This caused a disruption impacting availability of some customer websites.”

The company said that the disruption had lasted up to an hour.

After rolling back a software configuration update, the services resumed normal operations.

“We apologise for the inconvenience that resulted,” it concluded. “We are reviewing our software update process to prevent future disruptions.”

    Share Story:

Recent Stories


Bringing Teams to the table – Adding value by integrating Microsoft Teams with business applications
A decade ago, the idea of digital collaboration started and ended with sending documents over email. Some organisations would have portals for sharing content or simplistic IM apps, but the ways that we communicated online were still largely primitive.

Automating CX: How are businesses using AI to meet customer expectations?
Virtual agents are set to supplant the traditional chatbot and their use cases are evolving at pace, with many organisations deploying new AI technologies to meet rising customer demand for self-service and real-time interactions.