Cloudfare experiences outage impacting customer websites

Cloudfare has experienced an outage impacting various websites around the world, including social media platform X.

On Tuesday morning, the internet infrastructure company said that it was investigating an issue which has impacted multiple customers, including widespread 500 errors.

The business also said that Cloudfare Dashboard, an internet-based control panel that provides a single page for managing all of the company’s products, security settings, and analytics, and API were "failing".

“We are working to understand the full impact and mitigate this problem,” the company said. “More updates to follow shortly.”

The issues followed announcements of scheduled maintenance at data centres in Santiago, Tahiti, Los Angeles, and Atlanta.

The company also warned that its support portal provider was experiencing issues, meaning customers could encounter errors viewing or responding to support cases.

"We are working alongside our third party provider to understand the full impact and mitigate this problem," continued the business.

By the afternoon, Cloudfare said that while services were beginning to recover some customers might continue to experience "higher-than-normal error rates" as it continued remediation efforts.



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