The Bank of Ireland is looking to fill around 100 technology roles to support digital projects across the Group.

The group said the new recruits will be working on some of its “most important” technology projects including new customer features on digital channels, protecting customers against fraud, and advanced data analytics.

The bank is filling roles across data, delivery management, engineering, resilience and cyber. It added that it is recruiting talent within areas such as cloud, open banking, APIs, AI and emerging technologies.

In 2023, the bank said it saw an 18 per cent increase in active digital users compared to the previous year. The group said it has invested “significantly” in technology, upgrading its app with several features including biometrics and additional fraud monitoring.

In May this year the bank announced an investment of €34 million in customer service improvements, which the largest single technology investment for branch and contact centre staff that the bank has ever made. The bank said that the investment will enable the use of voice biometrics to improve customer authentication, reduce call waiting times, and provide better fraud protection.

“We’re currently progressing a range of innovative digital projects across the Group and we want to recruit talented specialists who can enhance the banking experience for our customers,” said Ciarán Coyle, group chief operating officer at Bank of Ireland.

“Bank of Ireland offers an exciting and dynamic environment for career development. In addition to exciting projects, we provide a supportive environment with inclusive workplace policies, flexible remote work options through a network of hubs, and competitive pay and benefits.”

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