More SMEs ‘see tech as threat than opportunity’

Written by Anthony Strzalek

30/11/2017

More than a third of UK SMEs (34 per cent) believe that technological disruption poses a threat to their business, while just one in five (22 per cent) believe technology will create opportunities for their business, new research suggests.

The survey, conducted by Albion Capital, also found that SMEs are prioritising investment in defence of their existing business, with half of businesses citing cybersecurity (52 per cent) and data protection (50 per cent) as their most important areas of focus.

Areas of investment which could improve efficiency and competitive differentiation saw less focus, with only 34 per cent of SMEs regarding digital marketing as a top priority, and even fewer businesses investing in cloud infrastructure (25 per cent), automation (15 per cent) and data analytics (16 per cent).

These insights come at a time when IT budgets are increasing; more than four times as many SMEs with IT budgets for this financial year expect to increase them next year, as opposed to those who believe their budget will shrink (29 per cent versus 7 per cent).

Ed Lascelles, partner at Albion Capital, said: “We are in the midst of unprecedented technological change and agile, digitally native SMEs are responsible for much of the current innovation transforming business. While early stage technology firms have made big leaps forward with offerings providing advanced, data-driven insights, our research shows SMEs from across a broader range of sectors may be struggling to access these tools.

“It is not surprising, given the challenges posed by disruption and the pervasive nature of cyber threats, that SMEs are prioritising their IT defences. But the prevalence of big data machine learning solutions will dramatically increase and SMEs must ensure they are equipped with the latest technology to remain competitive in the data driven economy. As revenue generating technologies develop and become more affordable, SMEs must embrace the opportunities on offer.”