More Archive News
UK government invests £6m in data innovation
Innovate UK is providing £6 million over three years to the Open Data Institute (ODI), to advance knowledge and expertise in how data can shape the next generation of public and private services, and create economic growth. Now in its sixth year, the ODI aims to build a strong, fair and sustainable data ecosystem by helping businesses and governments around the world get data to people who need it. The money will be used to enable the UK to build on its strengths in data and data analytics, break new ground in creating value from data across industry, and ensure that the UK remains at the forefront of data innovation globally.
Societe Generale hires new UK head of innovation
Anthony Wooley has been announced as the new head of innovation for the UK arm of Societe Generale. In his new role, Wooley will be responsible for strengthening connections between Societe Generale and the FinTech sector in order to accelerate the adoption of emerging technologies across the organisation and to leverage the bank’s financial services expertise with industry innovations in financial technology.
UK to become third biggest e-commerce market
The UK will be the world’s third biggest market for e-commerce in 2021, growing by an average of almost 10 per cent over the next five years, according to new data from Worldpay. In its annual Global Payments Report, Worldpay found that UK e-commerce will be worth £203 billion by 2021, putting the country behind only China and the USA in terms of the value of e-commerce transactions.
UK firms ‘still failing to prepare for cyber attacks’
UK organisations are still failing to prepare effectively for cyber attacks, new research from PwC has found. The survey shows that the cyber security risk to UK organisations continues to increase in both severity and impact, but nearly one in five (17 per cent) admitted that they do not prepare or drill for cyber attacks, and fewer than half (49 per cent) conduct penetration tests to examine their defences.
IoT set to transform the agriculture sector
With pressure on land and food resources set to increase, the Internet of Things (IoT) will play an increasingly important role in helping the agriculture sector become more efficient, productive and sustainable, new research suggests. The study, commissioned by mobile satellite company Inmarsat, found that spending on IoT is set to rocket over the next five years within agritech.
Esso rolls out new mobile payments app
Esso has launched a new mobile app that allows customers to securely pay for their fuel at the pump station. Customers can simply drive up to an Esso fuel pump, open the app from the comfort of their car, select the pump number and authorise the payment (up to a maximum limit) before filling-up. When the customer replaces the nozzle back on the pump, the app confirms the amount paid and automatically emails them a digital receipt.
Banks set for major Open Banking investments
All but one of 100 payments executives at large banks said they plan to make major investments in Open Banking initiatives by 2020, according to a new Accenture study. Open Banking is an emerging service model that allows customers to share access to their financial data with non-bank third parties. Banks can also use the Open Banking platform to offer plug-and-play financial products to third parties, such as retailers or FinTech companies, ultimately expanding their reach to new customers.
UK government ‘urged to boost AI industry’
The UK government is being urged to boost the UK’s artificial intelligence (AI) industry, a move which could unlock £630 billion for the UK economy. An independent industry-led review has set out a number of proposals for how industry and government can boost the UK’s AI industry in order to boost productivity, advance health care, improve services for customers and unlock billions of pounds for the UK economy.
SWIFT publishes blockchain PoC findings
SWIFT has published a report on the proof of concept (PoC) for real-time Nostro reconciliation using a distributed ledger technology (DLT) sandbox with 33 global transaction banks. The PoC is testing whether DLT can help banks reconcile Nostro accounts more efficiently and in real-time, while lowering costs and operational risk. The report provides an overview of the PoC to date, including technical objectives, early findings on the potential business benefits, as well as key challenges that still need to be addressed to achieve industry-wide adoption.
Alibaba opens tech development programme
Alibaba has launched a new global research programme, designed to increase technological collaboration through development of cutting-edge technologies, with the Chinese e-commerce giant expected to invest more than $15 billion over the next three years. The DAMO Academy, which stands for Discover, Adventure, Momentum and Outlook, will oversee the opening of research and development labs worldwide and seek to recruit talented scientists and researchers to join the programme. Alibaba Group’s chief technology officer, Jeff Zhang will be the head of the academy.
Hospital staff recreate sensory overload experience
Staff at the Great Western Hospital marked World Mental Health Day earlier this month by taking part in a virtual activity which recreates what it's like for an autistic person to have sensory overload. The mental health team toured wards and departments encouraging staff to take part in the immersive virtual experience. The 360 degree virtual reality film contains flashing lights, bright colours and loud, sudden noises to mimic the sensory experience of a person with autism visiting a shopping centre.
Wye Valley NHS Trust unveils new EPR system
Wye Valley NHS Trust has gone live with a new electronic patient record (EPR) system giving staff across four hospitals and community facilities a single, shared view of their patients’ records. The trust’s acute and community patient administration theatre systems have been replaced by a new EPR solution from IMS MAXIMS. Using a single EPR system and accessing data in real-time will make it easier for doctors and nurses to make clinical decisions and oversee their patients’ care from anywhere in the trust.
Healthcare sector to save $3.6m from AI chatbots
Annual cost savings derived from the adoption of AI chatbots in healthcare will reach $3.6 million globally by 2022, a new report from Juniper Research suggests. This forecast figures are up on the estimated $2.8 million worth of savings in 2017. This growth, Juniper Research predicts, will average 320 per cent per annum, as AI powered chatbots will drive improved customer experiences for patients.
UK online shopping market ‘stagnating’
The UK online shopping market has stagnated while international shopping from the UK has risen to 71 per cent of consumers in 2017, up from 66 per cent last year, new research has found. The Pitney Bowes study which surveyed 175 UK retailers and 1,000 UK consumers, also found that one in six UK consumers now purchase international goods online monthly, driven by choice, quality and price of goods (58 per cent).
FinTech investment doubles in Q2
Total investment in the FinTech market more than doubled on a quarter-over-quarter basis to more than $8.4 billion in the second quarter of 2017. This is according to KPMG’s Pulse of FinTech report, which found that large increases in private equity funding and M&A funding propelled the increase, while the amount of venture capital investment held relatively steady. The Americas dominated FinTech investment during Q2
General Motors completes Strobe acquisition
General Motors has acquired light detection and ranging technology (LIDAR) outfit Strobe as it looks to add greater focus to developing self-driving vehicle solutions. The Strobe engineering team will join General Motors’ Cruise Automation group as it looks to define and develop a range of LIDAR solutions. LIDAR uses light to create high-resolution images that provide a more accurate view of the world than cameras or radar alone. As self-driving technology continues to evolve, General Motors believes that LIDAR’s accuracy will play a critical role in its deployment.
Greater digital engagement boosts Dominos sales
Pizza delivery giant Dominos has announced a boost in Q3 sales on the back of double digital online growth. Overall group sales increased by 20.8 per cent year-on-year to reach £286.4 million in Q3 2017. These figures were reflected by the firm’s digital acceleration which saw it increase online sales by 17.4 per cent on last year, with online now representing 75 per cent of all UK system sales. Dominos also began the roll-out of GPS in Q3, with 64 stores active at the period end and over 200 due to be operational by the end of the year.
Openbank to implement new core banking solution
Openbank, the digital bank of Santander Group, has selected Temenos to provide it with a new core banking solution for retail and SME banking across its global operations. Openbank has chosen to implement the Temenos Core Banking system which will allow it to utilise open APIs to operate collaborative business models and work with an ecosystem of third parties. By adopting the new solution, Openbank will be able to gain a deeper understanding of their customers and be quicker to market with new personalised products and services.
High-tech radiotherapy tackles prostate cancer
A high-tech form of radiotherapy can dramatically improve outcomes for patients with prostate cancer, long-term clinical trial results have shown. As many as 71 per cent of tested patients with prostate cancer were alive and disease-free five years after treatment with intensity-modulated radiation therapy, or IMRT. The trial, led by a team at The Institute of Cancer Research (ICR) and The Royal Marsden, was one of the first ever studies of IMRT, which is designed to be much more precise than traditional forms of radiotherapy.
UK sees surge in AI jobs but skills gap remains
The number jobs in artificial intelligence (AI) in the UK has risen dramatically in the last three years, according to research from job site Indeed. Figures released by Indeed show that since 2014 the number of available AI roles in Britain has increased by 485 per cent. However, it also reveals that there are over two times as many AI jobs available than there are suitable applicants, with a ratio of 2.3 roles available per candidate searching in the last quarter.
Ikea targets online sales with third party deals
Swedish furniture retailer Ikea is to start selling its furniture through third party e-commerce sites, in a bid to improve sales following a drop in footfall at its UK stores. In an interview with the Financial Times, Torbjörn Lööf, chief executive of Inter Ikea, said: “[This] is the biggest development in how consumers meet Ikea since the concept was founded. Traditionally the whole Ikea value chain has been designed to deliver to stores. That is changing and it is challenging a number of ways of doing business. We are fast learners and we are moving.”
Ripple’s blockchain network surpasses 100
More than 100 financial institutions have now joined Ripple’s enterprise blockchain network, RippleNet, which aims to modernise global payments by leveraging blockchain technology. The newest members of RippleNet include AirWallex, Bexs Banco, Credit Agricole, Cuallix, Currencies Direct, dLocal, IFX, Krungsri, RAKBANK and TransferGo. Each institution is now on path to join existing members like SEB and Siam Commercial Bank who have deployed Ripple solutions commercially.
One in three pre-schoolers ‘have their own tablet’
A growing number of children under five have their own digital device, according to a new independent study. The latest figures from the Childwise Pre-school Report 2017, also found that more than half of three to four-year olds now have a tablet or laptop of their own and all but a few have regular access to an assortment of digital devices. Seven out of 10 under-fives have access to either a tablet or computer at home, according to the data. Meanwhile, fewer than one in three seek out entertainment on a mobile phone.
Leeds to trial resident care platform
The city of Leeds is piloting an open platform Person Held Record (PHR) for local people in an effort to help residents better manage and control their own care and wellbeing and help to prevent further health issues. The PHR programme, which will be led by Leeds City Council in partnership with NHS organisations across the city, has been launched following extensive engagement with individuals, care professionals and stakeholders in order to understand their needs and aspirations.
Mobile spend ‘to hit £10bn in November’
E-commerce consultancy firm Salmon has predicted that £10 billion will be spent through mobile channels in November, marking the largest ever month for smartphone ordering. Salmon reached this conclusion by combining its own data from last year, which shows that the majority of online orders were made through mobile on Black Friday (51 per cent), with shopping and money spent statistics from IMRG.
Deutsche Bank opens computer code to public
Deutsche Bank has made its computer code publicly available for the first time, in a move designed to create a common industry standard for trading technology. The bank will put over 150,000 lines of code from its electronic platform Autobahn into the public domain so that trading applications from different providers can use it as a shared foundation and work with each other. The code will also be integrated into the Symphony collaboration platform, which is widely used by financial institutions.
HMRC prevents 1 million visits to scam websites
HM Revenue and Customs (HMRC) has announced that it has averted more than one million visits to deceptive websites including those which promote misleading and costly helpline numbers. When someone searches online for HMRC’s phone numbers or digital services they can be directed to other websites. Some of these promote premium rate, non-HMRC numbers as a means of reaching the department.
NHS trust unveils cashless charity donations
Norfolk and Norwich University Hospitals NHS Foundation Trust is looking to increase the awareness and support of its charity by introducing a series of ‘smart’ posters, wheelchairs, ID cards, and vinyl stickers that allow visitors to donate with a simple tap of a smartphone. The range of NFC (near field communication) items are powered by Thyngs, a mobile marketing and commerce platform.
Dixons Carphone upgrades PoS capabilities
Electronics retailer Dixons Carphone has signed a five year contract with point of sale (PoS) specialist Ecrebo, which will see the retailer upgrade the capabilities of its PoS coupon programme. Dixons Carphone will implement Ecrebo’s Message at Till solution across all 450 of its megastores. The new solution will allow for better consumer targeting and personalisation, and will meet the retailer’s requirements for flexibility, both in terms of its capability suite and deployment timelines.
Aviva makes strategic investment in Wealthify
Insurance giant Aviva has announced a strategic investment in digital wealth management outfit Wealthify. The move advances Aviva’s digital strategy to provide an online one-stop-shop for all their customers’ insurance, pension and investment needs. The investment will also enable Wealthify to meet its customer acquisition targets as well as adding new products. It will also help Wealthify grow its team to support the firm’s expansion plans.
Young people ‘rebelling against social media’
Young people are rebelling against the current state of social media, with almost two-thirds (63 per cent) saying they wouldn’t mind if it had never been invented, new research has found. The study, which polled more than 5,000 students and was conducted by the Headmasters’ and Headmistresses’ Conference (HMC) and Digital Awareness UK, also revealed that 71 per cent of students have undergone ‘digital detoxes’ to take a break from social media and would happily do the same again.
Zalando launches Google Assistant chatbot
Zalando and Google have announced a collaboration for the launch of a gift guide chatbot using Google Assistant, allowing users to browse gifts through a conversation with a chatbot. Google has recently introduced the conversational platform Actions on Google in Germany, which allows third parties to build apps for their virtual assistant called the Google Assistant.
Starling Bank gears up for business banking launch
UK digital challenger Starling Bank has announced that it is expanding into the business market with the upcoming launch of business banking accounts. The Starling for Business account will initially be designed for entrepreneurs, sole-traders, and small business owners. The aim is to offer a fast, secure, and flexible way of managing business finance from users’ mobiles. Registration for interested customers is now open ahead of an anticipated live date in early 2018.
New cancer home kits ‘could save NHS millions’
A major study of 6,000 patients in West London is expected to almost halve the number of invasive procedures by 2020 by improving the accuracy of bowel cancer tests. It could mean more than 100,000 NHS patients in England avoid the need for uncomfortable colonoscopies each year by first getting a reliable ‘all clear’ from a simple at-home test. It could also save the NHS millions, as each colonoscopy costs the NHS £372 compared to about £5 for the new at-home tests.
Increased automation ‘hitting mid-sized banks hard’
Increased automation and regulation in the banking industry is having a negative impact on mid-sized bank – that’s according to a new joint white paper produced by Boston Consulting Group (BCG) and SWIFT. The white paper has reviewed the new forces reshaping the international payments landscape, including the emergence of FinTech competition, globalisation of trade, digitalisation of interfaces, client expectations for more transparency, increasing regulatory activism, new technologies like open APIs, and cybersecurity.
Burberry to trial AR technology on its app
Luxury fashion brand Burberry is experimenting with augmented reality (AR) by adding the technology to its smartphone app. The London-based firm is using Apple’s ARKit function which interacts with user’s camera feeds to digitally redecorate their surroundings with Burberry-inspired drawings by the artist Danny Sangra.
UK SMEs ‘ignoring the success of smartphones’
British small businesses could be failing to cash in on the boom in mobile shopping by not having websites that automatically adapt for the different screen sizes of smartphones and tablets, according to new research from PayPal. A UK-wide survey of more than 2,000 small businesses and 2,000 consumers reveals a growing gap between online shoppers’ mobile preferences and what small businesses are offering .
Digital key to Hotel Chocolat sales growth
UK chocolate retailer Hotel Chocolat has announced its preliminary results for the year ended 2 July 2017, revealing strong sales growth across retail, digital and corporate channels. Revenues grew 12 per cent to reach £105.2 million in 2017, while profit before tax was up 100 per cent to £11.2 million. The retailer opened 12 new stores over the period taking the total to 94 stores, with two franchised stores now open in Hong Kong.
Lloyds opens digital-focused flagship branch
Lloyds Bank has opened a state-of-the-art flagship store in Manchester, offering a new banking experience combining face-to-face expertise with new technology. The new store will be open seven days a week and will feature a digital zone that supports those new to internet banking, offering educational support as well as demonstrations. There will also be a new deposit facility, utilising the latest biometric fingerprint technology, and which enables customers to store their valuable possessions in a convenient, safe and secure location.
Equifax data breach ‘worse than first thought’
Equifax has revealed that approximately 2.5 million additional US customers have been potentially impacted by the cyber security breach at the firm. Last month it was revealed that consumer credit reporting agency Equifax had fallen victim to a cyber security incident which potentially impacted 143 million US consumers, as well as around 400,000 UK customers.
PSD2: Lack of trust ‘gives banks the edge’
As PSD2 nears, two thirds of UK consumers said they will not share their personal financial data with third-party providers, giving banks an advantage, new research has found. Less than six months before the revised Payments Service Directive (PSD2) makes open banking a reality across Europe, research from Accenture found that UK consumers are wary of sharing their financial data with third-party providers, giving banks the opportunity to benefit from the trust they have built with their customers over the years.
Asda and Co-op reveal supply chain partnership
Asda and the Co-op have signed a supply chain deal which will enable mutual suppliers to submit aggregated data on waste, water and energy to both retailers at the same time. The retailers are working with 2degrees to collect the sustainability data. Suppliers who serve both retailers can submit the data once, indicating their combined data should be shared with both customers.
London hospital trials ICU environmental sensors
Chelsea and Westminster Hospital NHS Foundation Trust has, through its charity CW+, announced a new partnership with Drayson Technologies to launch the first pilot of wireless environmental sensors in intensive care units (ICUs). This latest project will pilot Drayson’s wireless, temperature and carbon monoxide sensors in both the adult and neonatal intensive care units of Chelsea and Westminster hospital.
Consumers ‘see no end to cash payments’
British consumers continue to favour cash as a means of payment, with 74 per cent believing there will always be a role for cash, new research has revealed. According to a survey carried out by Glory, a cash technology solutions firm, which polled more than 1,500 shoppers in the UK, US and Australia, 86 per cent of consumers are comfortable using cash and 48 per cent still use cash on a daily basis.
Square makes £25m investment in Eventbrite
Square, the mobile payments firm run by Twitter co-founder Jack Dorsey, has announced a £25 million investment in live events platform Eventbrite. As part of a strategic partnership Square will drive Eventbrite’s payments systems, including online, mobile, and in-person transactions. Square will be Eventbrite’s payment processing partner for paid events, tickets, registrations, merchandise sales, donations, and other associated products or services
Mining industry ‘poised for rapid IoT adoption’
The mining industry is poised for massive Internet of Things (IoT) adoption as it seeks to eliminate workplace hazards, new research suggests. A report by mobile satellite firm Inmarsat revealed that the health and safety of staff stands to be one of the biggest beneficiaries of the mining industry’s move towards automation and IoT.
Financial fraud drops eight per cent
Total losses on card, remote banking and cheque fraud were £366.4 million in H1 2017 – eight per cent lower than H1 2016, new figures from UK Finance show. The data also revealed that the industry prevented over £750 million of fraud during the same period, or 67 per cent of attempted fraud. This compares with £400.4 million of losses and £678.7 million of prevented fraud in the first half of 2016.
Sainsbury’s trials checkout-free technology
Sainsbury’s is currently trialling an app that allows customers to pay for their shopping through their smartphone, skipping checkouts entirely. The retailer is currently testing the new solution at its London Euston Station store, where commuters are able to scan items from the £3 ‘On to Go’ meal deal range and pay through their mobile. As soon as the payment is confirmed, customers can leave the store without having to queue for the checkout.
Amazon signs Alexa partnership with BMW
Amazon and BMW have announced that Amazon Alexa will be available in BMW and Mini vehicles starting in mid-2018. Users can ask Alexa in-car to get directions, call a business, play music or other audible content, control their smart home and check the news while on the go and without downloading a separate app. Customers will also have access to thousands of Alexa skills from third-party developers. For many requests, Alexa will provide voice responses paired with visual cards on BMW’s and Mini’s control display, such as to do lists or weather forecasts.
SEB and Nasdaq test blockchain trading solution
SEB, the Nordic financial services group, and Nasdaq have announced a joint project to test a developed prototype for a mutual fund trading platform based on blockchain technology. The aim is to increase efficiency in the processing of purchases and sales of fund units and to create a unit ledger – an area which today is largely characterised by manual routines, long settlement cycles and paper driven processes.
British workers ‘welcome the rise of AI and robots’
Three quarters of British office workers welcome the rise of artificial intelligence (AI) and robots in the workplace as they believe it will give them more time to do their primary job duties, new research suggests. A report, released by Workfront, found that UK workers are largely optimistic about the impact automation will have in the workplace. Currently, British workers spend only 40 per cent of their time on their primary duties largely because emails, meetings and non-essential tasks take up the bulk of their working week.
UK consumers ‘wary of IoT automated purchasing’
Despite ranking as one of the most IoT-ready countries globally, the UK is behind the curve when it comes to consumers embracing connected devices and automated purchasing, research by Worldpay has revealed. According to the findings, a mere 23 per cent of UK consumers feel comfortable with a smart device, such as a fridge or virtual assistant, ordering items on their behalf, and half (50 per cent) said they cannot see the benefits of the convenience afforded by automated shopping.
UK banks ‘ditching the human touch’
Almost three quarters (74 per cent) of all UK banks expect to eliminate human interaction from their retail banking services within the next decade, according to new research. The Avanade research found that almost two thirds (63 per cent) of senior IT and digital decision makers from across the UK banking sector recognised that traditional methods of banking are being overtaken by disruptive competition.
Retail ‘set for augmented reality makeover’
Seven in 10 consumers now expect retailers to launch an augmented reality app within the next six months, following the launch of Apple’s ARKit. This is according to a new report from DigitalBridge, which found that augmented reality is now the most sought after technology for 61 per cent of consumers, followed by virtual reality (30 per cent), with the remaining nine per cent believing that artificial intelligence tools will be the most beneficial.
Deloitte confirms client data breach
Consultancy firm Deloitte has confirmed that it was subject to a cyber attack that has compromised confidential data, including the private emails of some clients. According to Deloitte, the system had been accessed via an email platform and that “very few” clients had been affected. The Guardian newspaper, which first reported the incident, claimed hackers may have accessed usernames, passwords and personal details of Deloitte clients. The Guardian also claimed that Deloitte discovered the hack back in March and that currently six of the firm’s clients have been made aware that their information has been compromised by the hack.
Consumers ‘want in-store biometrics’
Some 63 per cent of consumers want to be able to use a biometric scan to authorise their payments in-store, a new report from Worldpay has found. Finger biometrics proved the most popular method, with 69 per cent of consumers stating that they would be open to using it to verify their identity in-store, following by iris (33 per cent), face (24 per cent) and voice (18 per cent).
Bedford Hospital rolls out real-time data platform
Bedford Hospital NHS Trust has confirmed the successful first phase deployment of a new platform and portal from ReStart Consulting which will give clinicians and administrative teams access to real-time patient information. The Viper360 solution is now in active use by clinicians and administrative staff. By the end of October it is anticipated over 100 users will be logging in and accessing multiple systems via the Single Sign-On (SSO) viewing platform on a regular basis.
European Commission eyes FinTech shakeup
The European Commission has proposed reforms to enable further financial integration and a full Capital Markets Union, to promote jobs, growth and investment in Europe. The proposals include steps to foster the development of FinTech and to ensure that sustainability considerations are systematically taken into account in supervisory practices at the European level.
eBay signs Click and Collect deal with Doddle
eBay and Doddle have today announced a collaboration that will allow eBay business and consumer sellers to use UK Doddle locations as Click and Collect points for their customers. The pilot service will commence with Doddle’s flagship stores in London and Brighton, including Kings Cross, Canary Wharf and Liverpool Street, before expanding to all Doddle locations in supermarkets, shopping centres and charity shops in the coming months.
Costcutter unveils finger vein payments at Brunel
Costcutter has announced the launch of biometric finger payments at its convenience store on Brunel University campus. The finger vein identification technology, called Fingopay, marks the first of its kind on a university campus, and will allow students to pay for goods by simply scanning their finger.
Bank branches ‘must invest more in digital’
Bank executives believe that bank branches are here to stay but only with the proper investment into digital transformation, a new report has found. The research, conducted by Synechron and Efma which surveyed decision-making bankers from across the globe, found that 88 per cent believe physical branches add value to customers and will play a role in the future of banking.
Shopper tech attitudes ‘pushing retail change’
The changing attitudes of consumers towards a more technology-driven experience means that retailers cannot afford to delay in adopting new solutions, a new Oracle survey has claimed. The research, which surveyed more than 15,000 people across EMEA, North America, Latin America and Australia and China, found that 42 per cent of consumers are now shopping both online and in-store every week, while 73 per cent want to return their online purchases to a retail store.
UK public ‘becoming smartphone zombies’
The British public are constantly glued to their smartphones as device adoption reaches new heights, according to research from Deloitte. The survey of more than 4,150 16-75 year-olds revealed that 85 per cent of Brits (41 million people) now own or have access to a smartphone. More than half of respondents admitted to using their phone while walking (the equivalent of around 22 million people) and a quarter of 16-19 year-olds respond to messages they receive in the middle of the night. Worryingly, more than 4.5 million people (11 per cent of respondents) also admit to using their smartphones while crossing the road.
BMW Group launches UK innovation lab
BMW Group UK has announced the launch of its 2018 innovation lab, building on the success of its inaugural lab in 2016, which saw four out of five startups succeed in building ongoing relationships with the company’s UK commercial operations. The BMW Innovation Lab entrepreneur programme provides an opportunity for early-stage startup companies to partner with BMW Group’s UK commercial divisions. The programme is aimed at companies with disruptive business models or new technologies that could benefit BMW customers. Businesses can enter any of four categories:
Burberry ‘leading the way for mobile commerce’
Burberry has been named the top mobile website among UK High Street retailers, according to the latest Ampersand report. The mobile e-commerce benchmarking and consumer research revealed however that retailers still have a long way to go to meet consumer expectations on mobile, but fashion retailers are continuing to lead the way.
Commonwealth Bank enables Android Pay
Australia’s Commonwealth Bank has collaborated with Google to allow its customers to use Android Pay and enable payments on the go with Garmin smartwatches. Android Pay allows customers to make convenient and secure payments on their Android compatible devices. Android Pay is available at almost 800,000 stores across Australia, wherever contactless payments are accepted.
Third of UK firms ‘slow to adopt new technology’
Almost a third of UK businesses (31 per cent) admit being slow to adopt technological innovations, according to a new study. The research, conducted by TomTom Telematics and which senior managers at 400 UK businesses, found that a third of firms (32 per cent) still use paper to store business-sensitive information and that more than half (53 per cent) use spreadsheets.
City Pub Company integrates Flyt platform
The City Pub Company, which has a portfolio of more than 30 pubs across southern England, has become the latest partner to join Flypay’s Flyt platform. The Flyt platform will provide The City Pub Company with access to faster, frictionless payments, through the use of Flypay’s Pay at Table and Bar Tabs technologies, which will be built into the company’s new mobile app.
FCA delivers Initial Coin Offering warning
The Financial Conduct Authority (FCA) has released a warning to consumers about the risks of Initial Coin Offerings (ICOs). The term ICO refers to a digital way of raising funds from the public using a virtual currency, also known as cryptocurrency. An ICO can also be known as ‘token sale’ or ‘coin sale’.
Two London hospitals select Perfect Ward app
Two of London’s largest acute trusts have introduced Perfect Ward, a smart application that will enable staff to record information more accurately and efficiently. London North West Healthcare NHS Trust and King’s College Hospital NHS Foundation Trust will replace existing pen and paper audits used to record information with the Perfect Ward app.
Ieso Digital Health closes £18m funding round
Ieso Digital Health, the UK’s largest provider of online mental healthcare, has announced the successful closure of an £18 million funding round. The investment will help Ieso accelerate growth in the UK as well as the commercialisation of its technology platform in the US. The funding round marks the largest amount raised by a digital behavioural health business in Europe to date.
Consumer spending rises thanks to e-commerce
UK consumer spending in August rose by 0.3 per cent year-on-year, marking the first increase since April, latest Visa figures have shown. The growth was driven largely by higher e-commerce expenditure, according to the figures, up 6.5 per cent on last year. Meanwhile, face-to-face sales continued to decline, falling by 2.6 per cent in August.
Lloyds Bank signs access deal with Intuit
Lloyds Bank has partnered with Intuit to allow QuickBooks customers in the UK to automatically and securely import transactions from their Lloyds Bank accounts at no extra charge. Through a global initiative to ensure that QuickBooks customers gain access to financial data through whatever technology they choose, Intuit now offers direct bank feeds with three out of the top four retail banks in the UK, covering more than 60 percent of the UK market.
NHS Digital unveils five new technology projects
NHS Digital has announced five new projects which it hopes will help thousands of people in England to improve their digital health skills and improve access to technologies to support their health and care. These new digital inclusion pathfinder projects are part of a three-year Widening Digital Participation (WDP) programme being delivered by NHS Digital, in partnership with the Good Things Foundation.
WarDucks raises €1.3 million in seed funding
Virtual reality (VR) game developer, WarDucks, has secured a seed investment round of €1.3 million led by Suir Valley Ventures. WarDucks, a studio based in Dublin, designs and develops high quality games – its flagship brand is Sneaky Bears – and experiences for gamers to play on virtual reality devices. The funding also included investment from Enterprise Ireland as well as private investors and will help the VR gaming outfit expand and grow its operations.
Doddle expands charity Click & Collect service
Doddle and Cancer Research UK have announced the expansion of their Click & Collect partnership with another 50 of the charity’s shops set to become Doddle locations before Christmas. The partnership which launched in October 2016 in eight Cancer Research UK shops, enables consumers to collect and return their online shopping in High Street locations. As well as the 50 new locations, a further 200 Cancer Research UK shops will join the initiative by mid-2018.
Payment card numbers ‘to reach 17bn by 2022’
The number of payment cards globally reached 14 billion in 2016 and is predicted to rise to 17 billion by 2022, driven by further debit card issuance as the banked population continues to increase, a new RBR report has revealed. The study found that the number of payment cards worldwide increased by eight per cent to 14 billion in 2016. This is forecast to rise by 22 per cent to 17 billion by 2022, driven by an increase in bank account holding in large but developing markets such as China and India.
DigitalHealth.London unveils accelerator cohort
Technologies including video-game rehabilitation, wearables for patients with chronic disease, and a ‘USB port’ for amputees, are among those which have been selected for the second cohort of DigitalHealth.London’s accelerator programme. A total of 30 digital health companies have been accepted onto the programme, which aims to speed up adoption of technology in London’s NHS, relieving high pressure on services and empowering patients to manage their health.
Firms deploying AI ‘creating more jobs’
Organisations deploying artificial intelligence (AI) are actually creating jobs and increasing sales, a new Capgemini report has found. The study of nearly 1,000 firms who are using AI, counters fears that AI will cause massive job losses in the short term, as 83 per cent of firms surveyed said that AI has generated new roles in their organisations.
IGT and Scientific Games in patent swap deal
International Game Technology (IGT) and Scientific Games Corporation – holders of the two largest slot game feature patent portfolios in North America – have signed a landmark patent cross-licensing agreement. Under the agreement, Scientific Games and IGT will be able to offer games using patented features from each other's portfolios, as well as those of other members of the IGT slot game features pool.
Co-op launches UK’s first car insurance chatbot
Co-op Insurance has unveiled the UK’s first ever car insurance chatbot, allowing Facebook Messenger users to receive a no-obligation quote in under 30 seconds. The Co-op Insurance chatbot gives users a sneak peek into how much they can expect to pay for their car insurance, before completing the full quote on the Co-op website.
Mobile wallet growth ‘reaching tipping point’
Three years on from the launch of Apple Pay, mobile wallet adoption is on the rise globally and consumers in the US and Europe are beginning to catch their Asia and Latin America counterparts, new research shows. The data of more than 6,000 consumers, which was conducted ACI Worldwide and Aite, found that 17 per cent of US consumers now regularly use their smartphone to pay, up from six per cent in 2014.
Swiss hospital in automated prescription first
Becton Dickinson (BD), a global medical technology outfit, has announced that the STS AG Hospital in Thun, Switzerland has become the first in the world to introduce a fully automated hospital wide prescription medicines supply chain. The BD technology aims to enable safe, secure, timely and efficient delivery of patients' medicines from the central pharmacy to the ward or care unit. The increased automation reduces the risk of preventable medication errors and helps to improve safety for patients across the hospital.
NatWest opens first London entrepreneur hub
NatWest, in partnership with Entrepreneurial Spark – the world’s largest free business accelerator, has officially opened its first incubator hub in London. National Technology News was invited to the event which saw a host of startups covering a broad range of industries, including finance and technology, descend on NatWest’s Regents House innovation centre in Angel.
France ‘more open’ to delivery innovation
French consumers are more open to new delivery technologies compared with those in the UK and Netherlands, new research has found. The survey, which was conducted by B2C Europe and polled 1,000 consumers across the three countries, found that while consumers in the UK and the Netherlands are open to some innovation, such as unmanned safes, many still had security concerns.
Fiserv acquires Monitise for £75 million
US FinTech company Fiserv has announced the completed acquisition of UK firm Monitise in a £75 million deal, as it looks to expand its digital technology suite. Last month, Monitise accepted the improved takeover bid of £75 million from Fiserv, after a previous bid of £70 million was deemed as “too low” by shareholders. The first bid was initially accepted by Monitise, but caused concern among shareholders, who threatened to withdraw their support from the acquisition.
NUH benefits from bed management tech
Nottingham University Hospitals NHS Trust (NUH) has significantly improved patient flow through its organisation following the deployment of a bed management solution from Nervecentre Software. The mobile tool – which gives clinical and operations teams real-time visibility of the patient journey, bed inventory and system bottlenecks – has been incrementally rolled out across the trust, with the first implementation beginning in November 2016.
Barclaycard marks 10-year anniversary of contactless
Barclaycard has today marked the 10-year anniversary of introducing contactless payments to the UK. The first UK contactless payments card, the ‘Barclaycard OnePulse’ was launched in September 2007 and since then the use of contactless has grown at a staggering rate, transforming the way British consumers shop.
UK InsurTech investment reaches record levels
Investment in UK InsurTech has surged to record levels despite Brexit ‘jitters’, according to new Accenture analysis. Figures from CB Insights found that UK InsurTech investment increased to £218 million in the first half of 2017, compared to £7.3 million the year before. One major deal had a dramatic impact in the UK (Gryphon Insurance raising £180 million). However, even without it, funding increased from £7.3 million to £38.3 million year-over-year, increasing by 422 per cent. The rest of Europe combined raised £104 million in the same period.
Central Line set for new propulsion tech
Rail technology firm Bombardier Transportation has been awarded a contract by London Underground (LU) to supply new propulsion technology to its fleet of Central line trains. The contract, which will run until 2024 and has been valued at £112.1 million, will mean Bombardier provide LU with motors and traction control equipment. The propulsion technology aims to improve fleet reliability, availability and energy efficiency. Bombardier will replace the direct current (DC) traction motors on Central line trains with the latest MITRAC alternating current (AC) traction systems and MITRAC traction control equipment.
Bloated web pages ‘slowing down retail sites’
The UK’s top 50 retail sites are continuing to get slower as page sizes increase, new research has found. The latest figures from web performance outfit, NCC Group, have revealed that the average load times for Q2 2017 was 17.46 seconds, a two per cent increase on the previous quarter and more than two seconds slower than in Q2 of 2016.
Mastercard trials ‘smartphone payments terminal’
Mastercard has unveiled a pilot project in Poland, which will make a smartphone the only device necessary for a merchant to accept contactless payments in their store. The solution, which is being developed in partnership with Elavon, Polskie ePłatności and Mobeewave in Poland, is aimed at small and micro merchants that have traditionally taken cash payments, providing them with a simpler and more secure way to run their business.
VR game developed to help fight dementia
Alzheimer’s Research UK has partnered with Deutsche Telekom to develop a virtual reality (VR) game, in which players can help scientists fight dementia. Last year, 10.8 million people worldwide used virtual reality and it is forecast that by 2021, there will be over 16 million users in the UK. Just two minutes spent playing Sea Hero Quest VR collects the equivalent of five hours of lab based research, according to Alzheimer’s’ Research UK.
Sliver.tv secures $9.8m in Series A funding
Sliver.tv, a 360 degree virtual reality (VR) platform, has raised $9.8 million in Series A funding, as it looks to transform the e-sports spectator experience. The funding round was led by Danhua Capital, along with Heuristic Capital Partners and ZP Capital. With total funding of $17.5 million to date, the Series A round was also participated by Sliver.tv’s existing seed investors, including DCM, Sierra Ventures, The VR Fund, Samsung Next Fund, Sony Innovation Fund, and others.
Ocado launches Alexa-enabled app
Online grocery retailer Ocado has announced that it will be launching an app for Amazon’s voice-controlled Alexa device, in what it claims to be a first for a UK supermarket. The new app will allow customers to add a product to an existing order or basket, receive cooking tips and inspiration, check on existing baskets or orders, keep track of orders, and confirm the time until which an existing order can be amended.
OCBC Bank launches P2P payments keyboard
Singapore’s OCBC Bank has launched a mobile keyboard that allows its customers to make peer-to-peer payments without having to exit their current mobile applications. The OCBC Keyboard can be used within any mobile app or browser – for instance, within Facebook, Whatsapp, Instagram or Chrome – to send money instantly to anyone with a bank account in Singapore, including those who have not yet registered for PayNow. The payment rides on the OCBC Pay Anyone e-payment service and can be completed using just the recipient’s mobile number.
UK SME lands Australian health tech contract
New South Wales’ largest local health district (LHD) has chosen UK-based SME Patientrack’s solution to automate the collection of patient vital signs and clinical documentation using mobile technology. Hunter New England Health will implement Patientrack over 43 sites in the district, covering a major metropolitan centre, a mix of several large regional areas and many smaller rural centres and remote communities within its borders.
‘Self-driving’ lorries to be trialled on UK roads
The UK government has given the green light to an £8.1 million trial which will see partially self-driving lorries tested on British roads next year. The Department for Transport (DfT) and Highways England have commissioned the Transport Research Laboratory (TRL) to test the ‘platooning vehicles’ with trials expected on major UK roads by the end of 2018.
Sellafield nuclear clear-up applicants selected
The UK’s Nuclear Decommissioning Authority (NDA) has shortlisted 15 ideas as part of a £3 million Dragon’s Den style competition to find new ways of using technology to clean up one of the UK’s largest nuclear hazards. The successful firms, many of which come from companies that have never worked in the nuclear industry before, will start fleshing out their concepts on how to safely dismantle a large number of highly radioactive rooms or ‘cells’ at Europe’s most complex nuclear site, Sellafield in Cumbria.
Barclaycard unveils contactless ice cream
Barclaycard has unveiled its latest payment innovation – ‘Contactless Cones’ – a self-service ice cream van designed to reduce the wait time for customers by introducing contactless technology to a typically cash-only service. The new van consists of two separate queues, allowing ice cream fans who simply want a vanilla cone to pay and pour their own ice cream, freeing up the vendor to take orders simultaneously for ice lollies and other snacks.
Walmart to offer voice-enabled shopping
Walmart has teamed up with Google in a landmark move to offer the retail giant’s US customers voice-enabled shopping. The partnership will be stepping on the toes of Amazon which currently dominates the US ‘voice shopping’ market with its AI virtual assistant Alexa. Starting in late September, the two firms will work together to offer Walmart’s US customers the ability to purchase hundreds of thousands of products via Google Assistant.
Royal Mail to trial electric-powered vans
Royal Mail is to trial nine fully electric commercial vehicles this month, transporting packages between mail and distribution centres in London. The electric vehicles have been supplied by Arrival, an automotive technology company based in Oxfordshire. The postal operator will begin the trials using 3.5, 6 and 7.5 tonne trucks on August 23 from their Mount Pleasant depot in central London.
Universities to launch new NHS Digital Academy
Three of the world’s top universities have joined forces to provide ’virtual masterclasses’ in leadership and digital as part of a comprehensive programme to provide NHS staff with the right skills to drive digital innovation. The NHS Digital Academy led by Imperial College London’s Institute of Global Health Innovation in partnership with Harvard Medical School and The University of Edinburgh will open for applications in September.
Online retail identity fraud soars
Online retail identity fraud in the UK has risen by more than 50 per cent in the first six months of 2017, new figures have shown. The data from Cifas, a UK fraud prevention service, shows that identity fraud has continued to rise at record levels in H1 2017. A record 89,000 identity frauds were recorded during this period, up five per cent from last year. Representing over half of all fraud recorded by the UK’s not-for-profit fraud data sharing organisation, 83 per cent of identity frauds were perpetrated online.
Tech firms 'will be biggest banking disruptors'
Global technology giants like Amazon, Facebook and Google are causing more disruption than FinTechs to traditional banking and insurance, a new World Economic Forum has found. According to the report, the challenge to banks and insurers is down to large technology firms hollowing out the value proposition of these institutions by carrying out more core functions, even as banks and insurers lean ever more heavily on them to compete.
Brits carrying £500 worth of personal tech daily
UK adults are putting themselves at a huge risk of losing or damaging personal technology by carrying an average of £490 worth of tech on them every day, a new study has found. The research from Kroll Ontrack shows that Brits rarely leave the house without multiple mobile phones, tablets, laptops and wearable technology, equating to a collective potential loss of £25 billion. A third of the UK population (33 per cent), amounting to more than 17 million adults, carry more than £500 of technology daily, with the average value of items carried by this group standing at £1,039. This means that of the total value of UK personal portable tech items, 70 per cent (£17.8 billion) is being carried by a third of the population.
Fiserv acquires UK payments firm Dovetail
UK FinTech Fiserv has announced the acquisition of Dovetail, a provider of bank payment and liquidity management solutions, for an undisclosed amount. Fiserv said the acquisition would further its service offering to financial institutions around the world, as they transform their payments infrastructure to meet the evolving needs of wholesale, commercial and retail customers.
Air New Zealand and CBA trial airport robots
Air New Zealand has teamed up with the Commonwealth Bank of Australia (CBA) to trial the use of ‘social robots’ to assist customers at Sydney Airport. The five day experiment will explore how the customer experience at the airport could be enhanced with the use of social robotics. Chip CANdroid, CommBank’s social humanoid robot, will interact with and assist Air New Zealand customers, checking in and at the gate prior to boarding.
John Lewis to offer try before you buy ‘sleepovers’
Retail giant John Lewis is planning to introduce a new initiative which allows shoppers to stay the night in fully-furnished apartments in order to try out new products. Speaking to The Times, the retailer’s new managing director, Paula Nickolds, said that the new apartments, which will be called ‘The Residence’, are set to launch in Oxford Street, London, Liverpool and Cambridge later this year.
NRP trials fingerprint drug screening technology
Norfolk Recovery Partnership (NRP), an organisation that provides advice and treatment for adults with drug and alcohol problems, has trialled a “revolutionary” fingerprint drug test which aims to support rehab programmes. The Intelligent Fingerprinting solution is a portable fingerprint-based drug screening system. Its non-invasive approach – which detects drug use by analysing chemicals, known as metabolites, contained in the minute traces of sweat found in a fingerprint sample – is designed to make it ideal to support rehabilitation services across both clinical and community-based sites.
AI experts urge the UN to tackle ‘killer robots’
A group of more than 100 artificial intelligence (AI) experts have signed an open letter warning the United Nations against ‘lethal autonomous weapons’. The 116 AI leaders, which include Elon Musk, have called on the UN to take action against potentially ‘killer robots’ that could lead to a “third revolution in warfare”, adding that “once this Pandora’s box is opened, it will be hard to close”.
Arsenal FC transforms online retail site
Arsenal Football Club has, with the help of technology partner SAP, transformed its online retail site, allowing fans to shop faster, anywhere, anytime and with a choice of currencies. ArsenalDirect.com selected SAP Hybris Commerce solutions to make a number of changes to its e-commerce offering. Fans can now buy official Arsenal kit, training wear and accessories on any device in four currencies – euros, US dollars, Australian dollars and British pounds.
Barclays enables Siri payments in UK first
Barclays has become the first UK High Street bank to launch payments using Apple’s virtual assistant Siri. Bank customers can now make payments using just their voice within the Barclays Mobile Banking app. The Siri integration means users won’t need to open the app to pay existing payees or mobile contacts, they can simply ask Siri such as ‘Pay John £15 with Barclays’.
Patients ‘embracing connected care technology’
Patients and healthcare professionals (HCPs) in the UK are embracing the benefits offered by connected care technologies, a new report has found. The Philips Future Health Index shows that in the last 12 months, nearly half of HCPs (48 per cent) have seen an increase in the use of connected care technologies by primary care doctors, and over a third (38 per cent) have seen an increase in the rate of use by other primary and secondary healthcare services.
Barclays warns of ‘web blackouts’ until 2018
Barclays customers have been told that they will experience web blackouts on their online and telephone banking services for one weekend each month until January 2018, as the bank prepares to separate its wholesale and retail banking businesses to comply with new ring-fencing regulations. In a message to customers, the bank said that customers will be unable to check their balance, move money online, or access money transfer app PingIt between 11:30pm on Saturday 19 August until 3:30pm Sunday 20 August. The move will also see 800,000 new sort codes issued to customers.
UK mobile contactless payments skyrocket
Mobile contactless transactions in UK stores has skyrocketed to £370 million in the first six months of 2017, a 336 per cent rise on the previous year, the latest Worldpay data has shown. The use of mobile devices to make in-store payments has been growing steadily since the UK launch of Apple Pay in 2015, but according to Worldpay it is only in the past 12 months that the technology has begun to gain widespread acceptance beyond ‘early adopters,’ further fuelled by the launch of Android Pay in 2016 and Samsung Pay earlier this year.
Health Foundation opens innovation programme
The UK’s Health Foundation has selected 21 new projects to be part of the sixth round of its £1.5 million innovation programme. The Innovating for Improvement programme aims to improve health care delivery and the way people manage their own health care through the redesign of processes, practices and services. The selected projects will be led by clinical teams and will develop their innovative ideas and approaches, put them into practice and gather evidence about how their innovation improves quality.
Bolton NHS Trust signs £30m digital contract
Bolton NHS Foundation Trust has signed a £30 million contract to provide enhanced solutions to improve patient care and outcomes. The project sees the Trust work with Allscript Sunrise Electronic Patient Record (EPR) to implement an electronic record for every aspect of a patient’s care. Currently different departments collate their records separately, though this investment will allow the trust to develop an electronic health record for patients who have treatment at Royal Bolton Hospital or with its healthcare professionals in the community.
WhatsApp ‘gearing up for P2P payments’
WhatsApp could soon roll out a new peer-to-peer (P2P) payments service, according to leaked company screenshots. The global messaging app, which was bought by Facebook back in February 2014 for $19 billion, looks close to adding the new payments feature which will enable WhatsApp users to wirelessly transfer money within the messenger service.
Swiss team develop pollution finding robotic eel
Researchers from Swizterlands’ École Polytechnique Fédérale de Lausanne (EPFL) have, together with other institutes, developed a robotic eel that swims through contaminated water to find the source of the pollution. The sensor-equipped robot can be controlled remotely or move on its own. In tests carried out in a small section of Lake Geneva, the robot was able to generate maps of water conductivity and temperature.
‘Crisis of confidence’ for young women in tech
There is a worrying crisis of confidence among young women with regards to their digital skills, a new KPMG survey suggests. The poll found that only 37 percent of young women are confident they have the tech skills needed by today’s employers, compared with 57 percent of young men. This is despite scoring on a par with their male counterparts when assessed on digital skills such as data manipulation and use of social media.
Volkswagen unveils first digital concept store
Volkswagen has opened its inaugural concept store in Birmingham with a host of digital features, including one which allows users to customise car designs using iPads. Located in the city’s Bullring shopping centre, which has an annual footfall of 36 million, the concept store aims to respond to shifting consumer attitudes and the demand for new shopping experiences. Customers can conduct everything from initial enquiries to the purchase of a new or pre-owned Volkswagen car in the interactive space.
Missguided upgrades Click and Collect service
Fashion retailer Missguided has partnered with Doddle to use its Click and Collect technology solution in their flagship stores at Westfield Stratford and Bluewater Kent. The Powered by Doddle solution, which has been deployed to handheld Android devices, includes all the software, training, communications and analytics modules that retailers need to enhance their Click and Collect service.
Debit cards overtake cash as top payment method
Debit cards have overtaken cash to become the number one payment method in the UK, according to figures from the British Retail Consortium (BRC). The annual Payments Survey reveals that, for the first time, retail purchases made by card account for more than 50 per cent of all customer transactions by volume. According to BRC, this has partly been driven by UK customers increasingly using cards for lower value payments and retailers’ investment in payment technology facilitating greater customer choice over how they pay for their goods both in store and online.
Blockchain first for fund industry
Natixis Asset Management has revealed that, for the first time in the fund industry, investors have successfully purchased shares through a blockchain-powered fund distribution platform. Investors used the blockchain-based platform, FundsDLT, to purchase Natixis Asset Management fund shares with real cash. FundsDLT is the result of collaboration between Fundsquare (a subsidiary of the Luxembourg Stock Exchange), InTech (a subsidiary of POST Group) and KPMG Luxembourg. The platform is being developed to enable asset managers to sell funds through a new distribution channel, while reducing administration costs and the time to process transactions.
iZettle boss announces IPO plans
The head of Swedish payments firm iZettle has announced that it is preparing for an initial public offering (IPO) following a 60 per cent leap in revenues. The company, which allows small businesses to take payments using mini chip card readers that turn smartphones into cash registers, reported 2016 revenues of SEK 643 million (£59.1 million) against SEK 402 million (£36.9 million) the previous year. Meanwhile losses decreased by 23 per cent to SEK 228 million (£20.9 million).
FI customers ‘favouring mobile channels’
More than half of online visits to financial institutions came through mobile channels in 2016, according to a new study from Adobe. The Adobe Digital Insights report leveraged Adobe Analytics Cloud data to analyse the online performance of the top 20 per cent of companies using Adobe Experience Cloud, plus a survey of over 5,000 consumers across Europe about their online habits.
Jamie’s Italian upgrades PoS systems
Jamie Oliver Restaurant Group has enhanced its customer service with an upgrade to its point of sale (PoS) systems. The Jamie Oliver Restaurant Group, which comprises of London restaurants, Fifteen, Barbecoa, Jamie Oliver’s Diner and Jamie’s Italian, selected a new PoS solution from Box Technologies which will provide quicker service for customers and support the restaurant group as it moves towards mobile.
Contactless payments on London network hit 1bn
More than one billion contactless payments have now been made on London’s transport network with ‘tap and go’ payments made via mobile devices becoming increasingly popular. The landmark figures, published today by TfL, show that, on average, two million journeys are now made using contactless every day. In total, 40 per cent of all pay as you go journeys are now made using contactless, up from 25 per cent in early 2016.