Here at National Technology we see automation as one of the key mega trends shaping all sorts of industries over the next ten years and beyond. The belief is confirmed by a recent survey from Deloitte, which foresees a period of significant change as a result of automation.

In its 2018 Global Human Capital Trends report, Deloitte examined the pace at which technology is shaping organisations’ human capital priorities. Respondents included over 11,000 HR and business leaders and their answers revealed that in the past year, organisations have become increasingly focused on how automation-induced job shifts will impact individuals.

The results show that more than four in 10 companies believe automation will have a major impact on jobs, and 61 per cent are now actively redesigning jobs around AI and robotics. Almost half (47%) of those surveyed consider building new career models and skills as very important. However, more than 54 per cent have no programmes in place to build the skills of the future, and only 18 per cent feel they give employees opportunities to develop themselves.

“Automation will improve scale, speed and quality,” said Stephan Tilquin of Deloitte. “But it’s important to remember that as routine work is automated, new jobs will be created – jobs that are more service-oriented, interpretive, social, and play to our essential human skills. Only companies that redesign how work gets done to leverage these skills will be able to stay a step ahead of their competition.”

This was another message of the Deloitte research that we share here at NTN, which is that for all the job losses that will inevitably come about with automation and related technological changes there is also hope that whole new categories not on the radar yet will emerge, as will career models.

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