Welcome

Are your payments processes fit for purpose? An NTN roundtable discussion

Sponsored by Bottomline
Thursday 13th June 2024, 18:00
City Social, Tower 42

How payments move through a business says a lot about an organisation’s efficiency, agility, and effectiveness. When processes and technology are underpowered, cash visibility and liquidity are likely to suffer. When processes and technology are disjointed, friction follows.

For corporates the challenge is clear. How do you limit the number of manual processes that make up your payment’s framework? How do you remove potential air gaps so that systems connect and talk to each other, bringing operational efficiencies and other productivity gains? How do you defragment technology so data in ERP, CRM and other platforms can be brought together to create a single, centralised payment channel irrespective of destination?

Another driver of change is the rise in the volume and sophistication of scams and their increasing impact on consumers and businesses. This has led to the introduction of the Confirmation of Payee (CoP) initiative, a service being leveraged by businesses to create greater efficiencies, prevent errors and reduce their fraud risk, particularly when onboarding customers and vendors to make sure they’re making and taking payments from the right person or organisation.

Meanwhile, the expected arrival next year of the Prudential Regulation Authority's SS1/21 directive – Operational resilience: Impact tolerances for important business services – is likely to concentrate minds. The directive sets out expectations of acceptable levels of business disruption. Little wonder organisations are starting to review their payments infrastructure to ensure that it is fit for purpose.

It is in this context that we will explore challenges facing finance, treasury, and payments leaders and discuss a practical path forward.

Topics for discussion
• What factors influence the pace of payment modernisation within your organisation? Is it question of cost, time, competing priorities, or something different’
• How are geopolitical and macroeconomics factors – including higher interest rates and a cost of living crisis – playing into day-to-day payment considerations?
• How has the nature and volume of fraud threats changed over the last few years?
• Who owns the payments process within your organisation?
• What are the key pros and cons of your existing payments process?

Timings for the evening:
18:00 – 18:30            Welcome and refreshments
18:30 – 20:00            Introduction to fellow guests and roundtable discussion
20:00 – onwards      Complimentary three-course dinner